Great service, great people, great parts. A fantastic resource for DIY synth.
+ Excellent products - am building the MFOS VCO and the breakout PCBs are fantastic.
+ Excellent delivery times
- Website very frustrating! Every time I think I have all the parts I need for my project I realise there's something missing... now I need to order some pot mounting brackets and the postage is twice as much as the brackets. Please can you start listing all the components required for each project?
- The DIY Build Knowledge Base pages are great... but it seems the only way to navigate to them is via Google! All the links from the Soundtronics website lead to the wrong URL which gives a 404 error
Please invest a little more time on the website (which IS constantly improving) and you will be my favourite place on the web.
Excellent products,service and delivery times even across the ocean. I have the MFOS Ultimate and Expander on the workbench now and the sequencer is next. Will definitely be back for more modules in the future. Customer service has been top notch any time I’ve had any dealings with them.
Thanks to Soundtronics my modular system is getting out of control.
Super fast delivery and a great range of products.
Gary 22/04/2017, 19:16
I've had a couple of interactions with customer support, and all of my experiences have been very pleasing! And all of my orders have arrived without problems. Also big thanks for publishing your panel files for personal use. A valuable resource for DIYer that contributes to the good vibe with the site. Thanks!
Jussi Rajala25/06/2016, 16:34
Sterling service. Most highly recommended as a supplier of Ray's MFOS PCB's.
Also a one stop shop for "weirdo" capacitors. 10/10.
Can I send you my rats nest of an Ultimate board which has blown up to sort out....? (Ignore that rhetorical question unless your short of work hahaha.
Many thanks for a really fast service. I will be back. (Prob for another Ultimate PCB)
Bob Breeks29/03/2016, 12:42
Sorry to hear of the shortage which has come as a bit of a surprise as we have made improvements in this area to minimise the chances of this happening. You could have contacted us and we would sent out replacements without delay.
The only reason of my severe rating in the fact some components were missing in my MFOS WSG kit, i.e. 3 capacitors and four resistors. I am a bit disappointed by this, since otherwise everything was OK. Probably a rare mistake...
Marc Souaille05/03/2016, 19:45
Cannot fault the friendly service I have received, I have now built a number of the modules now and found this to be a very easy and rewarding exercise, many thanks to Paul and his team for keeping the supply of MFOS products available during these difficult times, lastly keep up the very good work and good luck for the future
Ian Griffin03/03/2016, 09:00
The parcel arrived already, everything's great, many thanks!